Direct Dispatch

Factory Technical Support and Parts

Direct access to mechanical engineers for CAD files, custom rail tolerances, and overnight warranty part dispatch with zero unnecessary friction.

4 hrs

engineer response time

24/7

parts depot dispatch

0.02 mm

milled tolerance depth

Specs & Parts

Submit Technical Request

Provide your component serial number for replacement dispatch or attach hardware dimensions for custom rail cutting. Engineering staff review every ticket within four business hours.